PRIVACY POLICY
At Design One, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information that you provide to us when you:
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Contact us through our website forms or by email
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Request information about our services
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Subscribe to our newsletter for updates
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Engage with us on social media platforms
This information may include, but is not limited to:
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Name
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Email address
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Phone number
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Location
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Project details (for example, residential or commercial space)
We also collect non-personal information when you interact with our website, such as your IP address, browser type, operating system, and browsing behaviour. This helps us understand how visitors use our site and improve user experience.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
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To respond to your queries and requests
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To provide you with updates and relevant information about our services
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To deliver a personalised experience on our website and through our services
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To send you marketing communications, but only if you have opted-in to receive them
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To analyse website usage and improve the design and functionality of our site
We may also use your information to comply with legal obligations, resolve disputes, or enforce agreements.
3. How We Protect Your Information
We take your privacy seriously and implement a variety of security measures to protect your personal information. We use secure servers and encryption to safeguard any sensitive data shared with us, and access to personal information is restricted to authorised staff only.
However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and delivering our services. These third parties are obligated to keep your information confidential and are not permitted to use it for any other purpose.
We may also disclose your information if required by law or to protect our rights, property, or safety, or that of others.
5. Your Rights and Choices
You have the right to:
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Access the personal information we hold about you
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Update or correct any information that is inaccurate or incomplete
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Request the deletion of your personal information
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Opt-out of receiving marketing communications from us at any time
If you wish to exercise any of these rights, please contact us at the details below.
6. Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve functionality. You can choose to disable cookies in your browser settings, but this may limit certain features on our site.
For more information about how we use cookies, please refer to our Cookie Policy (if applicable).
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised policy will be effective as of the date indicated at the bottom of the page.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch with us:
Design One
Auckland New Zealand
hello@designone.co.nz
021 729 458